At Netherton Tractors, we are constantly updating our systems and polices to both protect our staff and customers during this difficult time. Below are the steps we are taking from this morning:
- Parts – we request that customers please phone ahead with orders for parts. These will then be left for you to collect at the front door.
- Workshop – we request that visits to the workshop are kept to an absolute minimum, meaning please call your local depot to speak to the service manager to organise your repairs. We have systems in place to ensure that we can continue to carry out your essential repairs.
- Sales – Contact with salesman should be made by phone or e-mail.
- Should a visit to either of our depots be required, we would appreciate your co-operation with the government guidelines, particularly with regards to hand washing and social distancing.
There is soap for washing hands in the toilets. We will have hand sanitisers available for use while on site as soon as we can get a delivery.
We ask you to keep your distance from staff wherever reasonably possible. If you can avoid going into offices please do.
We hope you understand the need for these precautions. If we can all be sensible and follow the official advice then we will be able to continue our service to you our valued customers.
This is a difficult time for everyone but rest assured we are doing everything possible to be able to continue to operate. We will continue to review these policies and will keep you all updated!